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Costco Wholesale Corporation

Sustainability Commitment

“This Sustainability Commitment includes our updates for Fiscal Year 2020. Despite the challenges due to the COVID-19 pandemic, we have made progress on many of our sustainability commitments and goals. We would like to thank our employees, suppliers, members and the communities where we operate for their continuing support to help us navigate the challenges of the COVID-19 pandemic.”
— Craig Jelinek, CEO

Our aim is that our business remains responsible, resilient and relevant in accordance with our Mission Statement and Code of Ethics.

Code of Ethics
  • Obey the law
  • Take care of our members
  • Take care of our employees
  • Respect our suppliers
  • Reward our shareholders
Mission Statement
To continually provide our members with quality goods and services at the lowest possible prices.

These inform and guide our everyday goal to do the right thing and are the foundation of our business. Costco will continue to adapt as we learn more about our impact and global challenges such as climate change, human rights issues, and compromised natural resources.

Sustainability to us is remaining a profitable business while doing the right thing. We have adopted the following principles and responsibilities to help us navigate the dynamic and changing future while still striving to do the right thing and remain a low-cost and efficient business operator.
Our Sustainability Principles
  • For Costco to thrive, the world needs to thrive. We are committed to doing our part to help.
  • We focus on issues related to our business and where we can contribute to real, results-driven positive impact.
  • We do not have all of the answers, are learning as we go and seek continuous improvement.
Our Sustainability Responsibilities
  • Take care of our employees.
  • Support the communities where our employees and members live and work.
  • Operate efficiently and in an environmentally responsible manner.
  • Strategically source our merchandise in a sustainable manner.
In this document, we explain how we continue to incorporate sustainable practices in key aspects of our business. We provide examples to help illustrate our progress. We realize our practices may change over time, as we learn more and adapt to our ever-changing world, and we update our Commitment to reflect these changes. To see our progress, please review our Sustainability Commitments Archive. For questions or more information, please contact Costco Customer Service.