Updated May 28, 2020
Costco is firmly committed to helping protect the health and safety of our members and employees, and to serving our communities. We are closely monitoring the changing situation, and complying with Public Health guidance.
Effective Monday, May 4, Costco warehouses will open from 9 a.m. to 10 a.m., Monday through Friday for members ages 60 and older, and people with disabilities. Only members who meet this criteria will be able to shop during these hours. Guests will not be admitted. The pharmacy will be open, but the Costco Food Court will be closed during these hours. Find a Costco warehouse near you.
Costco is temporarily allowing priority access to our warehouses during all open hours for Costco members who are healthcare workers and first responders such as police officers, EMTs and firefighters. Healthcare workers (which includes pharmacists and all hospital employees with a hospital ID) and first responders who present a Costco membership card and official identification of their role, will be allowed to move to the front of any line to enter the warehouse. Only members who meet this criteria will be allowed priority access.
To protect our members and employees, effective May 4, all Costco members and guests must wear a face covering that covers their mouth and nose at all times while at Costco. This requirement does not apply to children under the age of 2 or to individuals who are unable to wear a face covering due to a medical condition.
The use of a face covering should not be seen as a substitute for social distancing. Please continue to observe rules regarding appropriate distancing while on Costco premises. Thank you for your understanding and cooperation.
Costco has implemented limits on certain items to help ensure more members are able to purchase merchandise they want and need. Our buyers and suppliers are working hard to provide essential, high demand merchandise as well as everyday favorites.
Unless prohibited by local mandates, Costco is allowing members to use their own reusable shopping bags as long as they pack the bags themselves.
Costco is not accepting returns on specific items, including:
To help limit personal contact and create more space for social distancing, Costco has reduced service in some departments. At some locations, there will be limited or no service at the Hearing Aid department, Costco Optical, the floral department and the jewelry department. Limitations vary by location. Costco members may continue to shop for some of these items at Costco.com.
Regulations in some states, territories or cities have limited purchases to only essential items. Items deemed non-essential may be purchased at Costco.com. Adhering to these regulations requires that Costco not sell normally available items or categories at its locations. This could affect warehouses located in:
Costco members seeking information or updates may visit CostcoTravel.com.
A limited menu is available at Costco Food Courts. Orders are only available for takeout — seating is not available. Please ask Costco Food Court employees for available condiments.
Costco is following CDC recommendations to minimize risk to our members and our employees. We respectfully ask our members to use social distancing guidelines while shopping in our warehouses by allowing at least 6 feet of space between each person.