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Costco Intermedia logo
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Save on cloud communications for business from Intermedia

Save on cloud communications for business from Intermedia

Your Costco membership helps connect you with a network of service providers, including Intermedia. Set your business up for long-term success with the all-in-one communications platform at Costco member value.

Service
Provided By
Costco Intermedia logo

Cloud Communications Solutions for Business

Speak to an Expert M-F 6 a.m. - 6 p.m. PST
1-877-202-5016

Request a Call From an Intermedia Expert Phone Specialist

Give Intermedia a little bit of your information and they will be in touch within one hour

Give Intermedia a little bit of your information and they will be in touch next business day.

Thank you!

Intermedia has received your information and they will contact you within one hour.

Intermedia is currently closed, they will contact you by 10am the next business day.

Information is collected by Intermedia, not Costco, and is subject to Intermedia's privacy policy. Costco does not provide phone services or guarantee products or services offered by Intermedia.
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Business Phones + Collaboration Tools

Intermedia serves over 1.4 million users by providing professional, reliable phone systems — making it easy to work from anywhere, at anytime.

Intermedia Unite® includes:

  • Reliable business phone system
  • Mobile and desktop applications
  • Unlimited local and long-distance calling within the contiguous U.S.
  • Collaboration tools
  • Professional Exchange Email
  • J.D. Power-certified 24/7 Technical Support as Intermedia has been recognized by J.D. Power for providing "An Outstanding Customer Service Experience" for its Assisted Technical Support.1

1 J.D. Power 2020 Certified Assisted Technical Program, developed in conjunction with TSIA. Based on successful completion of an audit and exceeding a customer satisfaction benchmark for assisted support operations. For more information, visit www.jdpower.com or www.tsia.com.

Remote Work

Easily enable a remote workforce. Call, chat, collaborate on any device – from anywhere – no hardware required.

Man working remotely

Easy Setup

As simple as a phone call, get started quickly using the mobile and desktop apps.

Never Miss a Business Call

Easily transfer your existing phone numbers to your mobile app and take business calls from anywhere.

Maintain a Professional Image

Employees stay connected with tools such as chat, business SMS and video conferencing regardless of their location or device they use.

Business as Usual

You stay in control of your business, your customers never notice a change.

Reliability you Expect

99.999% financially backed uptime Service Level Agreement2 guarantee your business can depend on.

2 For further details, please refer to the Service Level Agreement for the applicable Intermedia service, available at intermedia.net/legal/agreements.

The Right Tools for a Smooth Transition

By employing an integrated business communication system, you and your employees can easily stay connected no matter where they are, giving you peace of mind.

AnyMeeting

AnyMeeting Video Conferencing

  • 100 Web participants and 30 video feeds
  • High-definition video and audio
  • Screen annotation
  • Record meetings
Unite Desktop App

Unite Desktop App

  • All-in-one application for calls, chat, business SMS, video and file sharing
  • Manage all contacts
  • Stay connected on the go
Unite Mobile App

Unite Mobile App

  • Extend your business phone to your mobile phone seamlessly
  • Intuitive and easy to use
  • Keep conversations going on the go
  • Never miss important calls

Costco Members Receive Additional Value, Including:

Special Costco Member Pricing

You’ll receive low monthly pricing starting at just $19.99 per user. Plus, you’ll also receive discounts on fax lines, toll-free numbers and more.

Professional Business Email

Exclusive to Costco members:
Intermedia Unite includes an enterprise-grade mailbox for each email user that contains your company name.

Toll Free Number

Exclusive to Costco members: Receive a toll-free number plus 200 minutes per month to use for your business or marketing campaign, included at no extra charge.

Special Hardware Pricing

Get additional hardware at an exclusive member-only price, with Executive members enjoying our most premium rates available.

What Is a Cloud-Based Phone System and How Will It Help My Business?

2 line phones

Streamlines business communication by allowing employees to access their work from anywhere, at any time, on virtually any device.

business phone

Replaces complicated, costly landline systems that are difficult to manage and maintain.

business phones

Costs less than conventional systems3 and provides many more features, such as call transfer to remote employees.

3 Savings based on a comparison of fees charged by Intermedia without Costco Member pricing for cloud-based service and system.

2 line phones

Includes communication and collaboration features to meet the ever-changing needs of your business.

Choose the Plan that is right for your business

New
Unite
Essentials
$19.99
/user
/month
Best Value
Unite
$24.99
/user
/month
PBX Business Phone System
Free
Free Phones1 Basic Phone Executive Phone
90+ Calling Features
90+ Calling Features
Toll Free Number & 200 minutes/month
Exclusive value for Costco Members
Toll Free Number & 200 minutes/month
Exclusive value for Costco Members
Receptionist
Receptionist Mode
Collaboration
Professional Exchange Email
Exclusive value for Costco Members
Profession Exchange Email
Exclusive value for Costco Members
Mobile/Desktop Apps
Mobile/Desktop Apps
Team chat
Team chat
Business
Business SMS
SecuriSync File Sync and Share
SecuriSync File Sync and Share 10GB
Video Conferencing
Video/Audio
Video/Audio Conferencing 4 Particpants/
200 Participants
100 Participants/
200 Participants
Screen Sharing
Screen Sharing 4 Particpants 100 Participants
Max Video
Max Video Feeds 3 30
Unlimited recordings / Custom Branding / Meeting notes
Unlimited recordings / Custom Branding / Meeting notes
phone service

Free Business Phone

Costco members receive one free business phone for each user account with one year of paid service.4

  • Four eligible models to choose from
  • Suitable for everyday use with sleek, modern designs and intuitive displays
  • Preprogrammed and ready to use, right out of the box

Members may also opt for a $75 instant rebate per user purchased to use on higher end phones that provide more features and functionality.4

4 Valid for one free business phone (Specific Models Only – Unite ($24.99): Polycom VVX250, VVX450 or Yealink T53W or T54W; Unite Essentials ($19.99): T40G or VVX150) or a $75 "Instant Rebate" applied towards the purchase of any other phones Intermedia offers at the time of purchase. One free phone or rebate is available for each Intermedia user created on the account with one year paid service. Instant rebate only applies to phones, doesn't apply to service. Prorated value of each phone or rebate must be repaid if full year of service is not maintained for each account. Costco member pricing starts at $19.99 per user per month. Shipping fees apply. Service provided by Intermedia.

Make the Switch to a Reliable Cloud Phone System, Built for Your Business

Over the years, Intermedia has been the choice for thousands of Costco members who are business owners and want reliable service, quality calls, flexible communication choices, and clear pricing.

Upgrading to a cloud-based system is easy. You don’t need to worry about making a mistake or setting up a complicated system alone. Intermedia makes switching systems simple and straightforward.

As a business owner, you have enough to worry about. Your phone system just needs to work. Intermedia provides a highly reliable system that helps to ensure once your system is set up, your phones will stay up. And if the power goes out, it’s not a problem – your calls can be routed to a preselected set of mobile devices via the mobile app, so you can stay connected to your customers.

Be at the center of your business communications

phone service

Simple
and Easy Setup. Long-Lasting Value for Your Business.

1

Call Intermedia to sign up for reliable cloud-based communications service.

2

Receive your preconfigured phones and activate your service online with one click.

3

Download and install your mobile and desktop apps.

4

Work with our onboarding team to get your service up and running quickly.

5

Plug your phones into your data jacks and begin making and receiving calls.

Speak to an Expert

1-877-202-5016

Features for Businesses of Every Size, in Any Industry

Get the key communication and collaboration features your business needs with Intermedia Unite – at a member-only price.5
The most used features:

  • Phone service for single or multiple office locations
  • Flat, per-user rate with unlimited local and domestic long distance
  • Call transfer, hold, park and voicemail transcription directly to mobile application or email
  • Unite Mobile App – place and receive calls on your mobile phone as if you are in the office
  • Unite Desktop App – Chat with colleagues, share files, start a meeting or place a call, all from one central application
  • Business-grade Email – Level up your business presence with professional email that contains your company name so you can promote your business every time you push send
  • Toll Free number with 200 minutes per month included
  • HD video and web conferencing with screen sharing capabilities to make meetings more collaborative and productive with Intermedia AnyMeeting®
  • Full-featured file collaboration for on-the-go access to the latest versions of important files with Intermedia SecuriSync®
  • Intermedia's J.D. Power-certified 24/7 Technical Support as Intermedia has been recognized by J.D. Power for providing "An Outstanding Customer Service Experience" for its Assisted Technical Support.6

5 Savings based on a comparison of fees charged by Intermedia without Costco Member pricing for cloud-based service and system.

6J.D. Power 2020 Certified Assisted Technical Program, developed in conjunction with TSIA. Based on successful completion of an audit and exceeding a customer satisfaction benchmark for assisted support operations. For more information, visit www.jdpower.com or www.tsia.com.

mutli line phone systems small business

A Phone System That Grows As Your Business Grows

cloud-based phone system

Intermedia works with businesses of all sizes, from companies with one or two employees to customers with thousands of users. The common denominator across all businesses is that everyone is busy and cannot afford to miss calls, wrestle with wires, hunt for files, or fall behind the competition.

Intermedia also prioritizes versatility, because when businesses grow, the phone system typically grows, too. Intermedia Unite makes scaling your cloud-based communications system simple and seamless, so you can easily add users and phones without having to overhaul a costly hardware system. Adding a team of remote employees? No problem. Intermedia Unite keeps everyone connected.

J.D. Power-Certified Support6

Intermedia has J.D. Power-Certified Support. For the fifth year in a row, Intermedia is proud to have been recognized by J.D. Power for providing “An Outstanding Customer Service Experience” for its Assisted Technical Support. Intermedia is committed to giving every customer a Worry-Free Experience.

From the first time you reach out for information to every customer service request down the road, Intermedia and its J.D. Power-certified 24/7 support team will have your back.

business phone service representative

Questions? Speak to an Expert

Give Intermedia’s expert phone specialist a call or fill out the form on the right and they can customize a quote to your personal needs as your business grows.

Speak To an Expert
1-877-202-5016

Request a Call From an Intermedia Expert Phone Specialist

Give Intermedia a little bit of your information and they will be in touch within one hour.

Give Intermedia a little bit of your information and they will be in touch next business day.

Thank you!

Intermedia has received your information and they will contact you within one hour.

Intermedia is currently closed, they will contact you by 10am the next business day.

Information is collected by Intermedia, not Costco, and is subject to Intermedia's privacy policy. Costco does not provide phone services or guarantee products or services offered by Intermedia.
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Intermedia Unite, AnyMeeting and SecuriSync are registered trademark of Intermedia.net, Inc. in the United States and/or other countries.

λ Costco members are eligible to receive one $200 Costco Shop Card when they purchase and activate at least two Intermedia user accounts with Intermedia Unite™ service between 12:01 a.m. Pacific Time on xxxxx xx, xxxx, and 11:59 p.m. Pacific time on xxxxx xx, xxxx, and remain a customer of Intermedia Unite service for at least one year. Limit one Costco Shop Card per business customer and two Costco Shop Cards per Costco membership ID, except as approved in writing by Intermedia. Costco Shop Cards are not redeemable for cash, except as required by law. EARLY TERMINATION: Accounts that are terminated within 90 days from the date of service activation will not be eligible to receive any portion of the Costco Shop Card under this promotion. Accounts that are terminated more than 90 days from the date of service activation, but before the one-year anniversary of service activation, will be required to repay (through a charge to the member’s credit card on file with Intermedia) an amount equal to a prorated percentage of $200, based on the length of time remaining between service termination and the one-year anniversary of service activation, as a percentage of one year. ELIGIBILITY AND TIMING: Only available to Costco members who are new subscribers to the Intermedia Unite service. Not available to current subscribers of Intermedia’s Hosted PBX or Intermedia Unite service or to members who have subscribed to Intermedia’s Hosted PBX or Intermedia Unite service at any time in the 90 days prior to service activation under this promotion. Not available on prior purchases. To be eligible to receive promotion, customers must remain in good standing with Intermedia and not be in violation of any relevant agreements or policies or be past due on any obligations. Costco Shop Card will be shipped to the member after 90 days from the date of service activation. RETURNS/EXCHANGES: Costco Shop Card is a promotional gift from Intermedia and cannot be returned to, or exchanged at, Costco.com or a Costco warehouse. Any returns and cancellations must go through Intermedia at 1-877-880-0055. GENERAL: Intermedia reserves the right to discontinue, or change the terms of, this promotion at any time. Intermedia further reserves the right of final decision on the interpretation of these terms and conditions.